Your privacy is critically important to us. At Cybergogo, also referred to as “we“, “us“, “our“, we have a few fundamental principles:
Cybergogo operates a mobile application (THE FAMILEIGH). It is Cybergogo’s policy to respect the privacy of the Application’s users “you“, “your“regarding any information collected through the Application.
Cybergogo collects, or may have a third-party service providers collect, non-personally-identifying information of the sort that mobile applications typically make available, such as the type of device using the Application, the operating system, location information, and aggregated user statistics. For instance, Cybergogo may monitor the most popular features of the Application. Cybergogo’s purpose in collecting non-personally-identifying information is to better understand how users utilise the Application. From time to time, Cybergogo may release non-personally-identifying information in the aggregate, e.g., by publishing or disclosing to third parties a report on trends in the usage of the Application or of mobile applications including the Application.
Certain users of the Application choose to interact with Cybergogo in ways that require Cybergogo to gather personally-identifying information. The amount and type of information that Cybergogo gathers depends on the nature of the interaction. For example, we ask users who log in to a social network through the Application to provide a username and an email address. Those who engage in transactions with Cybergogo are asked to provide additional personally-identifying information, including, as necessary, their first and last name, physical address, telephone number, and additional data such as financial information required to process those transactions. In each case, Cybergogo collects such information only insofar as is necessary or appropriate to fulfill the purpose of the user interaction with Cybergogo. Cybergogo does not share personally-identifying information other than as described below. Users can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain Application-related activities.
If you have supplied your email address as part of your use of the Application, Cybergogo may, subject to the applicable law, occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what is going on with Cybergogo and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum.
With your consent, Cybergogo may also send push notifications or alerts to the device you use to access the Application. Such notifications can reach you even when you are not logged in to the Application or the Application is not running on your device. Cybergogo uses push notifications to send you messages related to the services provided through the Application or to make available to you general information regarding Cybergogo and its products. You can deactivate push notifications in the settings of the Application or of your device at any time.
Neither Cybergogo nor any third party engages in the collection of personally-identifiable information about your online activities over time and across third-party websites or online services when you are accessing or using the Application. For this reason, the Application does not respond to “Do Not Track” signals or other mechanisms providing you the ability to exercise choice regarding the collection of such information.
The Application is not directed and should not be available to children under 13 years of age. We do not knowingly collect any kind of personal information from children under 13 years of age. If you are under the age of 13, do not use the Application or otherwise provide us with personal information. If we become aware that such information has been collected, we will immediately delete such information. If any parent or guardian learns or otherwise becomes aware of a child under 13 years of age using the Application or otherwise providing personal information to us, please contact us.
Email us at firstname.lastname@example.org to find out what personally-identifying information we have collected about you and request any necessary changes.
Cybergogo, 1 Pacific Rd, Birkenhead CH41 1LJ, operates the Application and is the controller of any personal data collected or otherwise processed on or through the Application.
Based on compliance with legal obligations – we may need to process your personal data to comply with relevant laws, regulatory requirements and to respond to lawful requests, court orders, and legal process;
Based on your prior consent – we process personal data from you
Cookies Used in the Application
The cookies we use can be categorized as follows:
|Strictly Necessary Cookies
|These are cookies that are required for the operation of the Application or of certain parts thereof. They either serve the sole purpose of carrying out network transmissions or are strictly necessary in order for us to provide an online service explicitly requested by you.
|These cookies allow us to carry out analytics or other forms of audience measuring such as seeing how users move around the Application. This helps us to improve the way the Application works, for example, by ensuring that users are easily finding what they are looking for.
Marketing Communications to You
When creating a user account or when using the Application, you can register to receive newsletters or similar information on our products or services or the products or services of our affiliated companies. As part of the registration process, we ask you to provide us with certain information. Such information may include your first and last name, your email address, your birthday, your postcode and/or your phone number. Providing any information other than your email address is optional to you when registering to receive newsletters.
When receiving a registration, we log and store the date/time of registration and a unique identifier such as the IP address the registration was received from. This solely serves evidentiary purposes in case your contact detailed are used by an unauthorized party.
When registering to receive newsletters or similar information in the Application, you need to explicitly declare your consent in our processing of your personal data for this purpose. You are under no obligation to provide such consent and, if you choose to do so nonetheless, you may withdraw your consent at any time with future effect for any or no reason by following the unsubscribe link contained in any email communication to you or by sending us an email at email@example.com.
In the following circumstances, we disclose your personal data to the following third parties, as
Required and permitted by the law.
Third-party suppliers and service providers including:
To assist us in the operation or improvement of the Application and to enhance our products and services.
Data Transfers to Recipients Outside of the EU/EEA
Certain of our affiliated companies and third-party service providers are located outside the EU/EEA in jurisdictions that are not subject to an unqualified adequacy decision by the EU Commission finding them to provide an adequate level of protection of personal data, i.e. a level of protection of fundamental rights and freedoms that is essentially equivalent to that guaranteed within the EU.
However, to ensure an adequate level of protection of your personal data, we enter into data processing and data transfer agreements with our affiliated companies and third-party service providers outside of the EU/EEA that incorporate the provisions of the Standard Contractual Clauses approved by the EU Commission or implement other appropriate safeguards with them.
How Long We Keep Your Personal Data
We have implemented appropriate retention periods for your personal data collected or otherwise processed on or through the Application as set forth in our records management policy. Personal data processed in the context of a contract with you will be retained by us for the term of the contract and for a reasonable time afterwards as might be required to determine and settle any related claims. Where our processing of your personal data is based on legitimate interests or the compliance with legal obligations, it will be deleted as soon as the underlying purpose has expired. Personal data processed based on your consent will be deleted if and when you withdraw such consent.
Subject to the conditions set out in the applicable law, you have, without limitation, the rights to (i) inquire whether and what kind of personal data we hold about you and how it is processed, and to access or request copies of such personal data, (ii) request the correction or supplementation of personal data about you that is inaccurate, incomplete or out-of-date in light of the purposes underlying the processing, or to (iii) obtain the erasure of personal data no longer necessary for the purposes underlying the processing, processed based on withdrawn consent, processed for legitimate interests that, in the context of your objection, do not prove to be compelling, or processed in non-compliance with applicable legal requirements. In addition, you have, subject to the conditions set out in the applicable law and without limitation, the rights to (iv) request us to restrict the processing of personal data in certain situations where you feel its processing is inappropriate, (v) object, in certain circumstances, to the processing of personal data for legitimate interests, and to (vi) request portability of personal data that you have actively or passively provided to us (which does not include data derived or inferred from the collected data), where the processing of such personal Data is based on consent or a contract with you and is carried out by automated means. In case of concerns, you also have the right to lodge a complaint with the competent local data protection authority.
You may exercise the above mentioned rights of access, rectification, erasure, restriction, objection and data portability by contacting us under firstname.lastname@example.org even to the extent that such claims relate to the processing of personal data by one or more of the data recipients identified in this privacy statement.
Your use of the Application and your provision of personal data to us in the process is purely voluntary on your part. Subject to your sole discretion, you can, at any point, stop to use the Application or, where applicable, opt out of certain data processing operations while using the Application as described in this Supplemental Statement. An exception applies if an to the extent that you want to enter into or perform a contract with us on or through the Application. In this event, providing us with your related personal information is necessary for us to be able to enter into the contract with or provide any contractual services to you.
This Supplemental Statement is effective 23/11/2018. We may make changes, including material changes, to this Supplemental Statement from time to time and subject to our sole discretion. You should review the Supplemental Statement each time you use the Application to learn of any changes.